RETURNS & REFUNDS
INTERNATIONAL RETURNS POLICY
To start a return, you can contact us at email@example.com. Items sent back to us without first requesting a return will not be accepted.
- We accept returns up to 30 days after receipt of goods.
- Returned goods must be accompanied by a completed returns form.
- All items must be in their original packaging, unworn, unwashed, and without any alterations, tags attached.
- We cannot accept returns of items that have been personalized, e.g., custom brackets
- Goods must be returned with relevant promotional/free gifts.
- You are responsible for paying to ship back to us. Any outstanding delivery costs and customs charges will be deducted from the overall refund.
- Exchange is acceptable based on returns policy.
- The funds will be returned via the original payment method.
- We usually process refunds or exchanges within 3-5 working days of receiving the returned goods.
- Shipping costs including all applicable duties, fees and any additional charges are customer’s responsibility unless the error is on our part.